As always, I want to acknowledge the Foundation’s partners—the grantees and investees—who do the actual work to build wealth and assets for low-income people and communities. I also want to thank the Foundation’s directors for setting a high standard for Heron’s work and for being supportive of the staff’s efforts.
A report on Foundation activities in 2005.
Access the Foundation's financial statement.
TREATING APPLICANTS, GRANTEES, INVESTEES, AND COLLEAGUES with respect is a founding value of the Heron Foundation, a value that has always been enthusiastically supported by board and staff. However, Heron board members were not satisfied just to articulate this value. They challenged the staff to go beyond respectful communication and encouraged us to think of our grantees/investees as customers. They urged us to demonstrate customer service in action—a charge that has resulted in some fundamental changes in how we do our work.
Featured: Low Income Investment Fund.
Featured: Mountain Association for Community Economic Development
A report on Foundation activities in 2004.
This year’s annual report, presented in two sections, focuses on customer service.
Featured: Community Reinvestment Association of North Carolina.
Featured: Enterprise Corporation of the Delta.